At Apna Choice, we understand that sometimes you may need to cancel an order or request a refund. We aim to make this process as simple and transparent as possible. Please review our Cancellation and Refund Policy below:
1. Cancellation Policy
- Cancellation by Customer: You may cancel your order for a full refund before it has been shipped. Once the order has been shipped, you cannot cancel it, but you can initiate a return as per our Refund and Returns Policy.
- Cancellation Process: To cancel your order, please contact our customer support team at contact@apnachoice.com or call us at +91-9031552204. Provide your order number and reason for cancellation. We will confirm the cancellation and initiate the refund process if applicable.
2. Refund Policy
- Eligibility for Refund: Refunds are issued under the following circumstances:
- Your order is canceled before shipment.
- You return a product as per our Refund and Returns Policy.
- Refund Process: Once your cancellation request is approved or your returned item is received and inspected:
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your card issuer’s policies.
3. Exceptions
- Non-Refundable Items: Certain items are not eligible for cancellation or refund, including perishable goods, personalized items, and gift cards.
4. Contact Information
For any questions regarding our Cancellation and Refund Policy, please contact us at:
Email: contact@apnachoice.com
Customer Care Number: +91-9031552204
Address: Apna Choice, Near FACT Computer Edu, Jagannathpur, Jharkhand, India, Pin-833203
We strive to ensure a smooth and satisfactory shopping experience for all our customers at Apna Choice. Thank you for shopping with us!