At Apna Choice, we strive to ensure your complete satisfaction with every purchase. If, for any reason, you are dissatisfied with a product purchased from us, we offer a straightforward refund and returns policy to ensure a hassle-free shopping experience.

1. Eligibility for Returns

  • You may initiate a return for most new and unopened items within 30 days of delivery for a full refund. We do not accept returns of used or damaged items unless they were received in a defective condition.

2. How to Initiate a Return

  • To initiate a return, please contact our customer support team at contact@apnachoice.com or call us at +91-9031552204. Provide your order number and details about the product you would like to return. We will guide you through the return process.

3. Return Conditions

  • The returned item must be in its original packaging, with all accessories and documentation included.
  • The item must be unused, undamaged, and in the same condition as received.

4. Refund Process

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your card issuer’s policies.

5. Exceptions

  • Certain items are not eligible for return, including perishable goods, personalized items, and gift cards.

6. Shipping Costs

  • Shipping costs incurred for returning items are non-refundable, unless the return is due to our error (e.g., you received an incorrect or defective item).

7. Damaged or Defective Items

  • If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund as applicable, without any additional cost to you.

8. Contact Information

For any questions regarding our Refund and Returns Policy, please contact us at:

Email: contact@apnachoice.com
Customer Care Number: +91-9031552204
Address: Apna Choice, Near FACT Computer Edu, Jagannathpur, Jharkhand, India, Pin-833203

We are committed to ensuring your satisfaction with every purchase at Apna Choice. Thank you for shopping with us!